In 2025, Artificial Intelligence (AI) has evolved beyond a promising technology trendinto a strategic imperative for businesses across Indonesia —reshaping operations, competitiveness, and innovation pathways. Recent research on AI adoption reveals significant momentum in the Indonesianbusiness landscape. According to a study conducted by Amazon Web Services (AWS) and Strand Partners, AI adoption in Indonesia grew...Read More

Throughout 2025, Indonesia’s financial technology (fintech) landscape experiencedrobust expansion, driven by increasing digital adoption, deeper integration with mainstream financial services, and resilient consumer demand for alternative financing solutions. According to the Financial Services Authority (Otoritas Jasa Keuangan/OJK), the fintech peer-to-peer (P2P) lending sector continued its growth trajectory with outstanding loan financing exceeding Rp80 trillion by...Read More

Rakernas AFPI Tetapkan Arah Strategis 2026: Perkuat Tata Kelola, Tekan Risiko, dan Dorong Pembiayaan UMKM Berkelanjutan Jakarta, 9 Desember 2025  – Asosiasi Fintech Pendanaan Bersama Indonesia (AFPI) menggelar Rapat Kerja Nasional (Rakernas) sebagai forum konsolidasi industri untuk merumuskan arah, prioritas, dan strategi penguatan industri Pinjaman Daring (Pindar) menuju tahun 2026. Rakernas ini menegaskan komitmen AFPI...Read More

The Financial Services Authority (OJK) ensures that OJK Regulation (POJK) Number 22 of 2023 concerning Consumer and Public Protection in the Financial Services Sector is not aimed at protecting consumers or debtors who do not have good intentions.Read More

Months of meticulous planning preceded the drill. Our Safety Committee, in collaboration with the local fire department, reviewed past drills, updated evacuation routes, and fine-tuned protocols to ensure maximum efficiency. Clear communication channels were established to ensure everyone understood their roles and responsibilities.Read More

In our ongoing pursuit of excellence, we recently concluded another round of quarterly training sessions for our Desk Collection Service Team. Led by our dedicated trainer, these sessions are integral to keeping our team sharp and informed. Here’s a glimpse into what went downRead More

The 2024 (8th) China Customer Service Festival (hereinafter referred to as the “Customer Service Festival”) was grandly held in Hengyang City, Hunan Province from May 15th to May 17th. The theme of this Customer Service Festival was “Promoting the spirit of service and delivering smiling service. “Read More